Draft_Furniture Essentials_SP_9-3-16- v.1

Construction: Upholstered Furniture

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Furniture Essentials

Customer Frequently Asked Questions

How can I ensure the item I order will fit into my home for delivery?

Measure the location you plan for the item and compare it to the information in the Details + Dimensions tab. Better yet, offer our complimentary Design Services – a design specialist can go to the customer’s home to measure and suggest additional items to complete the space.

How does In-Home Delivery work?

In-Home Delivery is a white-glove service that includes unpacking, assembly and packaging removal in the room of your choice. Available in the 48 contiguous states only, delivery is by appointment and typically offered Monday-Saturday. Please note that our delivery partners cannot relocate or remove your existing furniture.

Are legs removable on our upholstery furniture?

It depends on the collection. Check the products’ Details + Dimensions tab to confirm whether it has removable legs or not.

Are the upholstered collections at Williams-Sonoma, Inc. tested for commercial use?

The short answer to this is NO. While our upholstered collections are not intended for business use, you can work with our Business Sales team who can help you select products that will withstand your commercial environments or that we have designed for commercial use. Laws about commercial grade furniture vary state to state, so customers will need to work with business sales to make sure the items they are interested in comply with the laws of the state where they live or will use the item.