Cross Brand Design Services(R)7

Houston (HSA) Furniture Hub Contact List - Store Quick Reference **HSA Furniture Hub is a Monday - Saturday Facility** HUB OPERATIONS MANAGER AND HUB GENERAL MANAGER MUST BE COPIED IN ON ALL EMAILS FROM STORES Distro Defined Usage All Customer Service and RTL Inquiries Used For: Customer Scheduling (Delivery, Pick Ups, Assembly, Cancellations, Add-On Requests, and anything related to scheduling customers)

Distro Email Name Distro Email Address Houston Customer Service houstonhub@wsgc.com Scheduling dtxhubscheduling@wsgc.om

HSA Hub Operations

Contact For…

Name

Title

Office

Email

Escalations/Store Inquiries/Etc.

Dturner2@wsgc.com

Donyue Turner Marie Harper Iraida Rosado Larry Flournoy

Operations Manager

1205009 1205002 1203015 1205003

MAHARPER1@WSGC.COM Outbound functions, Medic Repairs, Dock Search

Outbound Lead

Store issues, floor sets

Irasado@wsgc.com

Admin Clerk Admin Clerk

LDFLOURNOY@WSGC.COM Inbound, returns, OSD, Redirects After Hours Dispatch Calling Contact List

Name

Title

Cell

Contact For… All routing dispatch issues All routing dispatch issues

MXD manager MXD manager

David Robledo

713.898.7325 832.570.3358

Cedric Henderson